Spyware Adware and Virus Removal Help Forums

If you have a particularly nasty spyware, adware or virus infection on your system that won't go away even after you have run your top of the line detection and removal tool or program, you may need to visit a reputable online forum for help on removing it. This page offers free information on how to use spyware, adware or virus removal help forums to their full advantage to get the information and tools you need to remove malicious files from your computer. The page also includes a useful up to date list of descriptive links to the most reputable free virus, adware and spyware help forums available.

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So, you've just discovered that you have a nasty, stubborn spyware, adware or virus file on your computer. You've run your spyware and adware program and even tried an online scanning service to try and remove it...all to no avail. You're sitting back in your office chair wondering what in the world you're going to do now. We'll first and foremost, Don't Panic! Ok, it may be a little late for that piece of advice. How about, Don't throw your computer out the window! Relax, go get a cup of coffee and comeback when you've clamed down because all is not lost. We're here to help!

Ok, now that you're back and relatively calm, we can tell you that there are places on the Internet where you can get free help on resolving your problem. They are called help forums, and there are many specifically dedicated  to spyware, adware and virus removal. Before you go surfing off to find one on your own, please take a moment to review the following information on how to correctly use them. We promise if you take the time to review these tips and tricks, your forum experience will be a lot more rewarding and a lot less frustrating. All right, here we go:

1. Most Importantly - Please bear in mind that almost all free help forums are staffed solely by volunteers. They are offering their expertise out of the goodness of their hearts. While your problem is driving you nuts and you're on a razors edge nerve wise, you need to remember that it's not the volunteers fault. These people need to feel your appreciation not your wrath.

2. Do Some House Cleaning - Before you head off to a help forum, make sure you have run all the tools at your disposal to try and clean your system up. These include any antivirus, spyware - adware programs you may have on your computer. Make sure the programs adware, spyware and/or virus definitions are updated before you run them. This step alone could solve your problem and you may not even have to visit a help forum. If your program has a log feature included with it, make sure you enable it. Save the log file after you run the program(s) as the help volunteer will most likely ask you to paste the scan results into the forum.

3. Optional House Cleaning - If you don't have any antivirus or spyware - adware programs installed on your computer, you need to get them as soon as you've resolved your problem. However, for now you can run a free online scan using a reputable service. We've listed some links to these below. Check to see if the service offers a log feature for the scan. If it does, use it and save it to a text file to paste later in the help forum you visit.

Editors Note: If you do not have a antivirus or spyware - adware program, bookmark these pages: Free Spyware and Adware Removal Tools | Free Antivirus Software Removal Tools for later so you can come back and get them.

4. Download and Run HijackThis - HijackThis is a general homepage hijackers detector and remover. The program scans your Internet Explorer settings and registry file and creates a comprehensive log that can be copied and pasted into virus, spyware and adware help forums. You will need to download and run this program before you visit a help forum as the volunteer will most assuredly ask for an HJT scan log file. You can download HijackThis here: http://www.spywareinfo.com/~merijn/downloads.html

5. Search The Forum First - Before you post on the help form, try searching it for the problem you are having. Unless you have a really unique variant of a spyware, adware or virus bug, chances are very good that you will find posts from other users that have the same problem. Editors Note: If you find your problem listed, be sure to read the entire forum thread! Detection and removal fixes vary from one machine to another due to individual user habits and preferences. These include software installations, operating systems and administrative settings. By reading the entire thread, you will know if the solution or fix is applicable to your system setup.

6. Forum Posting Tips - Here are some tips on posting your problem on a help forum.

1. Start a new discussion thread.
    
2. Enter a distinctive title for your discussion thread. Try not to use terms like Help or Please in the title. The volunteers know you need help or you would not be there and pleading in this case does not help at all. Also, do not use ALL CAPS in your title and/or problem description. All caps is like shouting in online speak and is considered to be rude.
    
3. Write up a comprehensive description of the symptoms and problems you are experiencing.
    
4. List anything you have already tried or done to resolve the problem. e.g., scans you've run etc..
    
5. Copy and paste your HijackThis log into your post.
    
6. Check and re-verify your work above, then click on the "Post" button only once. Refresh the page and you should see your post listed.
    
7. Be patient while waiting for a response. Check back in 3-4 hours or the next day. Keep checking everyday until you get a response. Remember, there are hundreds, maybe thousands asking for the same help you are.

Editors Note: Some free help forums require you to register before posting. Registration is always free and usually only requires your email address. If you're leery about giving this out, we suggest you get a free email account and use that to enter into the forum. You can view reviews of free email accounts on this page: Free email Services .

Good luck on resolving your problem.

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